Most Usana Distributors Won’t Get Their Money Back

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An article in New Zealand’s National Business Review sheds new light on the fight to bring down Usana Health Sciences. Since Barry Minkow and the Fraud Discovery Institute released the report on an extensive investigation of Usana, supporters of Usana have cited a profit motive on the part of Barry.

Yet this article reveals that Barry has not made any money on short selling Usana stock, and that the “paying client” FDI had backed out. That’s right… the client who asked for the investigation and report didn’t even pay for the work. So much for a profit motive. (Not that I buy into the idea that a fraud investigator shouldn’t get paid for her or his work. Of course she or he should be paid, and a good fraud [tag]investigator[/tag] maintains objectivity regardless of the paying client.)

The NBR article does an excellent job of detailing the recruiting focus in Usana. The company representatives recruit unsuspecting marks with promises of “true health, true wealth” and the promise of being able to fulfill their dreams. Anyone is a viable recruit. No particular experience or characteristics are required.

Unfortunately, Usana’s own documents prove that the vast majority of distributors don’t earn enough in commissions to pay for their monthly qualifying purchases. (Qualifying purchase = amount of product that must be bought to even be eligible for commissions.) And most distributors don’t even make any commissions at all. The article cites:

According to several recruiting presentations NBR attended in New Zealand, each new Usana distributor must buy a minimum of about $445 worth of the company’s business tools and health products, then continue to buy $290 worth of its health products every month thereafter in order to qualify for commissions.

Usana’s critics say these monthly qualifying purchases are the reason so many of its distributors fail to make a return on their investments.

But Usana Executive Vice President of Operations Fred Cooper said most of the company’s distributors don’t think of themselves as failing — they’re happy to get $290 a month worth of Usana products for their own use, whether or not they sell anything.

In fact, Mr Cooper said Usana’s research indicated that most of its distributors are “not interested in commissions.”

Ah, yes. The old “they don’t want to make money anyway” argument. So Usana recruits people and encourages them to pursue dreams of financial freedom, but then says most don’t even want to turn a profi. That doesn’t compute.

NBR asked government statistician Murray H. Smith to look at Usana’s business structure and compensation plan, and here’s what he said indicated that Usana is like [tag]pyramid schemes[/tag]:

–At any given instant, most members will not have made enough money to recoup what they’ve paid to participate in the company;

–The people at the top of the company structure are more likely to make money than the people at the bottom of the structure; and

–As more people join the company over time it will become harder for the majority at the bottom of the company structure to recruit others. Those people tend to become discouraged and drop out.

Dr. Smith said it was clear that the vast majority of Usana distributors would pay more to qualify for commissions than they’d ever actually receive in commissions. He says they won’t get back the money they put into Usana.

Usana counters, and NBR replies:

Usana’s Vice President Mr Cooper said that many of the distributors who fail or drop out simply haven’t worked hard enough. He also pointed out that all distributors get something for their money— a monthly shipment of Usana health products.

If they don’t like the products, he said, Usana has a generous return policy.

That may not help a lot of distributors whose businesses have failed, however. Since Usana urges distributors to take the vitamins they have to buy each month, they’re not likely to have any products to return.

And when all else fails, deny, deny, deny:

Usana spokesman Joe Poulos brushed off the arguments about pyramid schemes, saying the concept doesn’t even apply to Usana.

“The company sells vitamins,” he said.

“In a pyramid scheme there’s no product.”

Yet Stuart Wallace of New Zealand’s Commerce Commission’s Fair Trading Branch says hes investigated many pyramid schemes, and some of them sold products. He says New Zealand courts consider a number of factors in pyramid scheme cases, especially whether or not the plan is primarily aimed at selling products or recruiting new members.

On Barry’s (our) investigation:

Usana’s troubles began when the company came to the attention of Barry Minkow, a former conman who spent seven and a half years in prison for perpetrating a multi-million dollar fraud in the 1980s.

Since his release from prison in 1995, Minkow has worked with the FBI and SEC on numerous investigations, including the case of New Zealand’s biggest-ever fraudster, Derek Turner. (see article NBR July 7, “It takes a thief to catch a thief,”)

In late February, Minkow sent the FBI and the SEC a lengthy report claiming Usana was a pyramid scheme that cheated most of its distributors out of their money.

With a theatrical air, he also told the FBI, the SEC and several reporters that he’d bought “put” options on the company’s shares, so that he would make money if their price fell.

Usana shot back with a defamation lawsuit against Minkow, accusing him of driving down the company’s stock to enrich himself and others.

“What’s mindboggling to me is that Barry Minkow has admitted he’s short-selling the stock,” Mr Poulos said.

“You have this felon who’s credited as one of the biggest fraudsters of the last century… shorting the stock and going around saying negative and misleading things about the company.”

Minkow said Usana’s accusations are “a joke” because he hasn’t made a penny on his put options—he bought them too early. He said he doesn’t even have a paying client for the case because his client backed out.

Nevertheless, he has continued his efforts against Usana.

Soon after Usana filed suit against him, he made a series of videos on YouTube in which he interviewed several failed Usana distributors, including Steve Estes, a blind man who claimed to have lost his life savings to Usana.

“If I had known then what I know now,” Mr Estes said, “I would have run like the wind after the first Usana convention.”

Minkow also turned up some embarrassing facts about Usana’s executives, including Usana board member Denis Waitley who was falsely claiming to have a master’s degree, and Usana medical advisory board member Ladd McNamara who was falsely claiming to have a medical license after it had been revoked in two states.

Both subsequently stepped down from their positions at Usana.

Mr Poulos said both men made harmless mistakes that had not affected Usana’s operations.

“The most important point is that the company continues to grow sales year after year,” he said.

Ah, yes. As long as Usana is expanding, there is no problem, right? Wrong. Very wrong.

3 thoughts on “Most Usana Distributors Won’t Get Their Money Back

  1. Larry Taschereau

    I became a distributor in February when a friend of mine, who had been asking me to join Usana for almost 4 years, insisted that I do so then as he was about to sign up a “hot prospect” that he promised he would place “under” me. As long as I could find one other motivated distributor on my own in the weeks or months ahead, “financial freedom” was pretty well guaranteed. Well, after weeks of emails and phone calls, his hot prospect declined. On the other hand, I was able to talk a friend of mine in California to become a distributor and he was initially very excited about his future with Usana. Then Usana started getting all this bad publicity with California being hit especially hard. Neither one of us has received a penny from Usana to this day. Together, we have spent close to $5,000 USD in less than 6 months, including the initial business center packages, in vitamins and other products, tools, etc…We have experienced first hand how they make all those sales and enormous profits.

  2. withheld

    Gee wit a mindset like you hold I bet you are broke,poor and own a JOB (just over broke) and have no more than 2 pennies in tha bank !!!
    Financial freedom in any form or business will take years not months or days and you have quit on Usana and yourself before you have even started .
    Building a successful Usana business is no different to any other business in the world.You have to be prepared to work your ass off and then come back and do it all again tomorrow even harder .Just because One hot prospect says no should you give up your dreams and goals ? You have let them take that away from you by choice and actions
    Change your mindset and change your life …….3 years ago I would have probably held the same attitude as you but Usana and other businesses I own have taught me to never give up on myself and my dreams and goals.Never quit no matter how hard things are .And never let anyone else take my dreams and goals away.
    Financial freedom is NEVER pretty well guaranteed as you say above.
    And if you want examples just look anywhere in history where significant things have been achieved by humans,they were done so with pain,perseveranse,dedication and sacrifice.
    I hope you open your eyes to the fact that its NOT usanas fault you didnt obtain financial freedom but only yours and no one elses.
    And for the record there are people like me making a weekly cheque from Usana because I got off my ass and worked for it and when people laughed and said it was a scam etc I worked harder.When my friends said..”not now ,not ever” I worked harder and today I am on the way to obtaining all I have dreamed of and they ……..well lets just say they are working hard but not for themselves but for the BOSS and the taxman !!!!!

  3. Stacey K.

    I have family memers who joined USANA. Let’s say that 1 dropped out after 6 months, and the other two, well…. they never talked about making a profit. I HIGHLY doubt they’re making a penny. I went to one of their conventions and let me tell you, they BRAINWASH you into their products, the company and how fabulous everything is about USANA. I would NOT recommend anyone doing this. Remember, only the top dogs are making most of the money. The bottom distributors make zip.

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