A few weeks ago, I posted my opinion on Intuit and QuickBooks on this blog. Essentially the company created a program to get people to sign up for a monthly technical support plan costing $39, and then when that plan was canceled, still billed for the service.
I signed up for this plan knowing I’d never use it and I would cancel the service immediately. I only signed up because it offered me a lower price on the QuickBooks 2009 software I needed to buy. But after going through the cancellation process twice (I wanted to make sure it “took”), I was still billed a monthly fee.