lifelock fraud – Fraud Files Forensic Accounting Blog

Examining LifeLock Testimonials

29 May 201629 July 2008 by Tracy Coenen

I’ve written a lot about what I think about LifeLock: That it’s not worth it and consumers shouldn’t waste their money. Even at only $10 per month, consumers are getting next to nothing. They certainly aren’t getting any meaningful protection above what is already available to them for free. Even the company’s CEO Todd Davis hasn’t been protected from identity theft with LifeLock.

And the “LifeLock Guarantee” is so worthless that I don’t expect the company will help any customer after they’ve been the victim of identity theft.

LifeLock Is Watching Me!

2 January 201221 June 2008 by Tracy Coenen

The people at LifeLock are on a serious mission to keep the company’s critics quiet. They even called me this week in an effort to “educate me” on the virtues of LifeLock so that I’d quit criticizing them publicly.

So imagine my surprise today at being notified that I had someone new “watching” me on Twitter. (To those who don’t know about Twitter, think of it as a mini-blog to which people can subscribe to see your updates.)

My new watcher was named Ben Rabicoff, and it only took me a few seconds to find out why: He’s the “online marketing manager” for LifeLock. (See profile information from LinkedIn below.)

The Lifelock “Guarantee”: Talking Out of Both Sides of Their Mouth

2 January 201220 June 2008 by Tracy Coenen

Here and on WalletPop.com (AOL’s personal finance site), I’ve been discussing a company called LifeLock. They purport to help people prevent identity theft. They’re slick marketers and they’ve really capitalized on people’s fears of identity theft. But I don’t like the company or its services.

One of the reasons I don’t like the LifeLock service is because I don’t think it’s worth the money. Consumers can do more for free on their own, than they get from LifeLock. (Their main service involves placing a “fraud alert” on your credit report, which is not worth much to a consumer. They need a “credit freeze” to have a reasonable chance of protecting themselves, and LifeLock doesn’t offer that.)

And the other reason I don’t like LifeLock is because of their “$1 million guarantee.” I don’t think that guarantee is worth a darn thing.

LifeLock CEO: Our Service Kinda Works

2 January 201227 May 2008 by Tracy Coenen

Todd Davis, the CEO of LifeLock, is trying to get the word out that the LifeLock identity theft service works sometimes!

In the below video, Davis tells Matt Lauer on the Today Show that his identity has only been stolen once, darnit! I’ve been reporting what the lawyers are saying about LifeLock, and it’s not good.

They basically say that the service is worthless. Although LifeLock puts a fraud alert on your credit report, this is something you can do on your own for free (rather than for a recurring monthly fee to LifeLock) and that the fraud alerts aren’t as effective as LifeLock leads you to believe.

LifeLock Sucks?

24 March 20136 May 2008 by Tracy Coenen

I did a post yesterday on WalletPop about LifeLock. They basically advertise services to protect you from identity thieves.

When the service first was unveiled, I was intrigued. So much so, that I signed up to be an affiliate. (I never actually marketed the services as an affiliate, sold any products, or received any compensation, though.)

The concern of identity theft is very real, as many people have their data compromised each year. I even had my personal details compromised in 2006, thanks to the carelessness of the AICPA (the national professional organization for CPAs). So LifeLock initially seems to make sense…