Today Brian Willingham of the Diligentia Group has inspired me with his article Do Former Law Enforcement Officers Make Better Private Investigators? While Brian agrees that experience in law enforcement can be helpful to a private investigator, it does not necessarily make that investigator better. The same can be said for forensic accountants and fraud investigators: Law enforcement experience can be helpful, but it is not as important as you might believe.

Brian points us to a video that suggests that:

because they are former FBI agents, they have the “education, expertise and experience” to take “public database information” and develop it into an “in-depth background investigation” more effectively than other private investigators. Really?

He goes on to say:

…but the fact that you carried a badge and a gun does not make you more effective or qualified—or necessarily afford you superior training and skills—to handle matters in the private sector. Period.

Like Brian, I’ve seen good and bad forensic accountants and fraud investigators, some with strictly private sector experience and others with government and law enforcement experience.  (Read Brian’s article for more of the factors that people sometimes consider as positive attributes of former law enforcement officers.)

I agree that some good detective techniques and investigation procedures are learned in law enforcement. But the game in the private sector is simply different. In fact, I went through ten weeks of training at the Federal Law Enforcement Training Center, completing the Criminal Investigator Training Program. While the skills and information I learned there were good, they don’t really translate to my work in the private sector.

I learned much more relevant things as a financial statement auditor and junior forensic accountant. I purposely deepened my knowledge of financial investigative techniques through targeted training and certification. I couldn’t rely on saying “I’m former law enforcement” to give myself credibility. I had to earn it through training, work experience, and good results for clients.

But what about the badge? Isn’t that important? While the badge gave these investigators access to information not available to the private sector, that former badge plays no role in private sector investigations. In fact, if the forensic accountant or fraud investigator is using “law enforcement contacts” to get access to information that law enforcement has, that is completely unethical. (Do you really want your case resting on the shoulders of an investigator who will break the law?)

Let’s talk about two more myths related to law enforcement experience and forensic accounting. In my work, I frequently run into former Internal Revenue Service employees. They include both auditors and criminal investigators. The general public is under the impression that the government hires the “best of the best,” so quality is all but guaranteed.

I can assure you that IRS employees are not the best of the best when it comes to developing cases, applying forensic techniques, understanding laws related to taxes and money laundering, and reducing their findings to reports and testimony that win cases. Talk to forensic accountants who work opposite these government employees, and they will likely agree with me.

That’s not to say that some of the retired criminal investigators who now provide consulting services are not good. Some are. I personally know a few who are very good, but I have met more who are completely clueless when it comes to financial investigations in the private sector.

And there is the myth of experience. With lengthy law enforcement careers behind them, some forensic accountants and fraud investigators are assumed to have deep experience in financial investigations that will ensure they are effective.

But take a look at this article. The IRS has approximately 2,700 special agents, and in the most recent fiscal year they opened 578 investigations. That is approximately 1/5 of a case per agent. You read that correctly. Each IRS criminal investigator opened one-fifth of a case last year. How much experience can a financial investigator have if she or he is opening one case every five years?

I don’t dispute that the cases opened by IRS criminal investigators may be more complex and require more time than those opened by a private sector investigator. However, it is simply impossible to get a good depth of experience across different industries and with different types of financial fraud schemes by investigating one new case every five years.

There is simply no relationship between being former law enforcement and being a good forensic accountant or fraud investigator. Probably the greatest value the former law enforcement investigator brings to a case is credentials. Being able to sit on a witness stand and say you were a criminal investigator with the IRS tends to lend credibility to the testimony in the eyes of a judge and jury.

But it is no guarantee that the results of the investigation are valid and will withstand scrutiny under cross-examination by opposing counsel. A quality financial investigation depends more on proper training and work experience, which I think you often will find is a much greater strength of the private sector forensic accountant.

7 Comments

  1. Brian Willingham 12/10/2012 at 9:24 am - Reply

    Happy to give you some inspiration Tracy!

  2. Jerry Goddard 12/11/2012 at 11:44 am - Reply

    If we were in court… “objection, your Honor, assumes a fact not in evidence”.
    I have come to respect you as a blogger. Some good opinions, some I disagree with. Whatever. I’m not walking in your shoes, your experience. And, by the way, you aren’t walking in mine, or Brian’s, or the FBI investigator, etc. etc. You might be a good investigator, but then you might just be…
    I’d suggest that it’s more about experience and less about the entity one worked for and was trained by… but then what the individual does with that training and experience is actually critical. I spent a career in law enforcement, mostly working narcotics on the West coast. Thereafter I owned and operated a fraud and financial investigation firm. I’ve seen incredible investigators from local jurisdictions. I’ve seen FBI investigators who have to be told what to do step by step, and had great difficulty finding their way home at night… and a few good ones. I’ve testified as an expert with CPA / CFE as opposing parties, and I win. But most of that is about the case and not the person. My opinion is that the result is in smaller part the benefit of the training but in large part about the desire, drive and experience of the individual.
    I completely agree regarding your conclusions about IRS agents. I once worked in an IRS/DEA/Customs/FBI task force. I would add that your conclusions are also accurate across the board in other agencies, AND about CPA’s generally. BUT there are very competent investigators in each of those agencies too.
    My opinion is that while I might agree in part with your statement: “There is simply no relationship between being (a) former law enforcement (investigator) and being a good forensic accountant or fraud investigator”. That is way too myopic a view of the issue. Experience is key, some have it some don’t. CPA’s, Fraud Investigator, FBI agents, etc. included. HOWEVER, if you take two warm bodies doing the work, one with law enforcement experience and the other without, the one with the experience will always come out ahead.
    Even non-bloggers get to have opinions… and sometimes they are right! 🙂

    • Brian Willingham 12/11/2012 at 1:24 pm - Reply

      Doesn’t seem like we are that far apart Jerry. It’s a bit hit or miss. But I think related experience is key; not just experience for the sake of experience.

  3. Tracy Coenen 12/11/2012 at 11:56 am - Reply

    Jerry – I think we’re on the same page. The thing I wish people wouldn’t do is assume that “former federal agent” is some stamp of approvals and means that quality is assured. It’s simply not the case.

    You’re right, it’s very individual. And I hope clients would take the time to research their experts and investigators before retaining anyone.

  4. Jerry Goddard 12/18/2012 at 9:13 am - Reply

    I agree. I was just bucking at the generalities. Generalities, here’s one. I have rarely, very rarely, found a Federal investigator who could actually think independantly. That, IMO, is because there are such restrictions on them. It takse, sometimes, weeks for them to get approval for investigative techniques, search and arrest warrants, etc. There is WAY to much reliance on lawyers… most of whom have very little or no real world experience.

    OK, I’m done. 🙂

  5. Darren Chaker 12/29/2012 at 2:06 am - Reply

    Depending on the focus of the former law enforcement agent’s training and agency, I imagine such experience would be a sought after asset. If a corrections officer or other municipal police officer takes an interest in forensic accounting, then such prior experience is likely not be such an asset as a former IRS or federal agent whose primary function at one time was to investigate financials of laundering operation, Enron, cartel, or other sophisticated criminal network.

  6. PDM 05/18/2019 at 11:19 pm - Reply

    Jerry, you hit on the head. Experience is the best attribute anyone can have when it comes to doing investigations. You can send someone to a thousand specific training classes, but if that knowledge is not put into play in the real world, it can have very limited value. I have worked in and out of law enforcement in Calif since the early 1980’s, and my experience in investigations and in general dealing with people in adverse situations is my greatest asset. I’m a CFE and sitting for the CPA exams currently, but what will really make me valuable is the knowledge I will bring to the table. There are a lot of lackluster cops out there, both local and federal, but when you find the right ones, no one in the private side can hold a candle to them. Unfortunately they are far and few between. Someone with both a strong investigative background in the public sector and who also has extensive experience in accounting will be worth their weight in platinum.

Leave a Reply